Privacy Policy

Effective Date: August 1st, 2025

Pinpoint Roofing LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.pinpointroofing.com or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information You Provide – such as your name, email address, phone number, and physical address.

  • Non-Personal Information – such as your browser type, device type, IP address, and pages visited (collected automatically).

2. How We Collect Information

We collect information in the following ways:

  • Directly from you – when you complete our contact forms, sign up for our newsletter, or request a service quote.

  • Automatically – through cookies and tracking technologies provided by Squarespace and Google Analytics.

3. How We Use Your Information

We use the information we collect to:

  • Prepare and provide service quotes.

  • Communicate with you regarding your inquiries and projects.

  • Send marketing or informational emails (only if you have opted in).

  • Improve our website’s functionality, content, and user experience.

  • Analyze website traffic and performance using Google Analytics.

We do not sell or rent your personal information to third parties.

4. Sharing Your Information

We may share your information with:

  • Service Providers –

    • Squarespace – our website hosting platform, which uses cookies for functionality and analytics.

    • Google Analytics – for website traffic and performance tracking.

    • AccuLynx CRM – to manage customer records and project information.

  • Legal Compliance – if required by law or legal process.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site.

We use:

  • Essential Cookies – Required for the site to function properly.

  • Analytics Cookies – Squarespace and Google Analytics collect anonymized data to help us improve site performance.

You can manage or disable cookies in your browser settings, though some parts of the site may not work as intended. Learn more about how Google collects and processes data here: https://policies.google.com/technologies/partner-sites.

6. Data Security

We take reasonable measures to protect your information; however, no method of transmission or storage is completely secure.

7. Your Rights (U.S. Residents)

As a U.S.-based business, we follow applicable U.S. privacy laws. You may:

  • Request access to the personal information we hold about you.

  • Request corrections or deletions of your personal information.

  • Opt out of receiving marketing communications.

To exercise these rights, contact us at [Insert Email Address].

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will always reflect the latest version.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Pinpoint Roofing LLC
1131 Atlantic Ave, Knoxville TN 37917
chris@pinpointroofing.com
(865) 287-6060